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Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
The function allows a different routing of calls during the night, festivities or holidays. The function activates in accordance with schedules set in customization menu.
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The service that most owners look for is VoIP or voice over internet protocol. This service allows the user to make long distance calls using the standard internet connection
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